GDPR & Consumer Information

Personal Data Processing (GDPR)

Data Controller

Mgr. Tatiana Matulová
Jičínská 226/17, 130 00 Prague 3 – Žižkov, Czech Republic
Email: reality@tatianamatulova.cz
Tel.: +420 792 491 733

Personal data is processed in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR) and Czech Act No. 110/2019 Coll. on the processing of personal data.

What Personal Data I Process

  • Identification data: first name, surname, date of birth
  • Contact data: address, phone number, email
  • Property data and contractual documentation
  • Identity documents to the extent required by AML legislation

Purpose and Legal Basis for Processing

  • Performance of a contract – intermediation agreement and related contractual documents (Art. 6(1)(b) GDPR)
  • Legal obligation – Czech Real Estate Intermediation Act No. 39/2020 Coll., AML Act No. 253/2008 Coll. (Art. 6(1)(c) GDPR)
  • Legitimate interest – protection of legal claims, client communication (Art. 6(1)(f) GDPR)

Retention Period

Personal data is retained for the duration of the contractual relationship and for 5 years after its termination, or longer where required by law (AML Act – 10 years).

Your Rights

Under GDPR you have the right to:

  • access your personal data,
  • rectify inaccurate or incomplete data,
  • erasure ("right to be forgotten") where the purpose of processing has ceased,
  • restriction of processing,
  • data portability,
  • object to processing based on legitimate interest,
  • lodge a complaint with the supervisory authority – Office for Personal Data Protection (ÚOOÚ) (www.uoou.cz).

To exercise your rights, contact me at reality@tatianamatulova.cz.

Consumer Information Notice

Pursuant to Sections 14 and 15 of Czech Act No. 39/2020 Coll. on Real Estate Intermediation, I provide the following information to consumers.

Identification of the Intermediary

Mgr. Tatiana Matulová
Jičínská 226/17, 130 00 Prague 3 – Žižkov, Czech Republic
Email: reality@tatianamatulova.cz
Tel.: +420 792 491 733

Liability Insurance

I hold professional liability insurance for damages caused in the course of real estate intermediation, in accordance with Section 6 of Act No. 39/2020 Coll. Details of the insurance policy are available upon request.

Out-of-Court Dispute Resolution

In the event of a dispute arising from an intermediation agreement that cannot be resolved directly, you have the right to contact the out-of-court dispute resolution body:
Czech Trade Inspection Authority (ČOI)
Štěpánská 567/15, 120 00 Prague 2
www.coi.cz

Online Dispute Resolution Platform

EU consumers may use the European Commission's online dispute resolution (ODR) platform:
ec.europa.eu/consumers/odr

Right of Withdrawal

If the intermediation agreement was concluded off-premises or by means of distance communication, you have the right to withdraw from the contract without giving a reason within 14 days of its conclusion. A model withdrawal form is available upon request.